Return & Refund
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
- To return an item, please email customer service at support@rebox-it.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Computer Remarketing Services Ltd
Attn: Returns
RMA #
2 Maryland Road, Tongwell,
Milton Keynes, Buckinghamshire MK15 8HF
United Kingdom
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions
- oftware Products
- For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
All our products Huge selection of products, in stock, and ready to go
Brands
- Apple
- Dell
- HP
- Lenovo
- Acer
- Toshiba
Laptops
- Apple laptops
- Dell laptops
- HP laptops
- Lenovo laptops
- Acer laptops
- Toshiba laptops
What is the REBOX IT?
CRS launched REBOX-IT in 2020, an international ecommerce website for consumers to buy refurbished IT equipment that they can trust, at deep discounts to new ones, and backed by a 12-month warranty; from computers to small household appliances. All of our refurbished products are of high quality and efficiency, and we cover all of the most popular brands, including (APPLE-DELL-LENOVO-HP-ACER).
Is it better to buy it refurbished or used?
The answer is simple: refurbished. The primary difference between "refurbished" and "used" products is that refurbished products have been tested and verified to function properly, and thus are defect-free, whereas "used" products may or may not be defective, but the refurbished is always the best quality The answer is simple: refurbished. The primary difference between "refurbished" and "used" products is that refurbished products have been tested and verified to function properly, and thus are defect-free, whereas "used" products may or may not be defective, but the refurbished is always the best quality